Terms of Use

1. Agreement

By creating an account or using ResumeTailor you agree to these Terms and to the Privacy Policy. If you don't agree, please don't use the service. The operator is named in the “Who runs ResumeTailor” box on this page.

2. What the service does

ResumeTailor uses artificial intelligence to help you write job-application material: a résumé tailored to a posting, cover letters, recruiter e-mails, LinkedIn texts, interview preparation and practice, plus free tools (ATS check, fit check, application tracker).

Everything the AI writes is a draft. Read it, correct it and decide what to send. The service does not guarantee interviews, offers or any hiring result, and scores (match, ATS, fit, interview) are guides, not predictions.

3. Your account

• Give a real e-mail address you control; one account per person.
• Keep your password to yourself. You are responsible for what happens in your account; tell us if you suspect misuse, and use “Sign out of every device” in your account page.
• The service is meant for adults; people under 18 need a parent or guardian's involvement.

4. Credits and payments

• Previews are free. One credit unlocks one full kit. New accounts get one free credit; we may withhold it when the same person or connection opens several accounts.
• Credits are sold in prepaid packs. The price, the currency and the payment provider are shown before you pay: Mercado Pago charges in Brazilian reais (BRL); Stripe charges in US dollars (USD). Your bank may convert and add fees.
• There is no subscription and no automatic renewal: you are charged only when you buy a pack.
• Credits do not expire, cannot be transferred and have no cash value.
• Credits are added once the payment provider confirms the payment (Pix is usually immediate; boleto can take up to 2 business days).
• If a payment is refunded or charged back, the credits from it are removed from your balance (credits already used cannot be removed).

Refunds and the right of withdrawal are described in the Refund Policy.

5. Acceptable use

You agree not to:

• use the service to deceive employers — for example, to claim experience, degrees or results you don't have (the AI is built not to invent them, and you are responsible for what you send);
• upload content that is unlawful, infringes someone else's rights, or contains other people's personal data without a legal basis;
• publish a web résumé that impersonates someone else;
• access the service by automated means, scrape it, bypass its limits, resell it, or try to break its security.

We may limit, suspend or close accounts that break these rules, and take down public web résumés that do.

6. Your content

What you write and what the service generates for you is yours. You give us permission to store and process it only to provide the service (including sending it to the processors listed in the Privacy Policy). Publishing a web résumé is your choice; you can switch it off or delete it at any time.

7. Availability and changes

We work to keep the service available, but it may be interrupted for maintenance, provider outages or reasons beyond our control — for example, when the AI provider is down we pause generation. We may change or discontinue features; credits you already paid for stay usable for the features that consume them, or are refunded if that is no longer possible.

8. Intellectual property

The ResumeTailor name, design and software belong to the operator. These Terms do not transfer any of those rights to you beyond using the service.

9. Liability

To the extent the law allows, the service is provided as it is, and we are not liable for indirect losses or for decisions made by employers. Nothing in these Terms limits the rights you have as a consumer under the Brazilian Consumer Defense Code (CDC) or other mandatory law.

10. Ending

You can delete your account at any time from your account page. We may close accounts that break these Terms, and we will tell you why when we can.

11. Law and disputes

These Terms are governed by Brazilian law. Consumers may bring claims in the courts of their own domicile. Before going to court, please write to us — most problems are solved by a message.

12. Changes to these Terms

We update the date at the top when these Terms change. Significant changes are announced on the site before they take effect; continuing to use the service after that means you accept them.